| Do Team Building Activities Reap Their Rewards? by Dominic Donaldson |
| A look at the benefits of team building activities |
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| Understanding The Importance Of Fire Safety Training Both At Work And At Home by Dominic Donaldson |
| Looking at the importance of fire safety training and why it's invaluable to know how to deal with a fire |
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| Why Are Businesses Swapping 0800 for 0845 Numbers? by Dominic Donaldson |
| A look at the differences between using 0845 numbers and 0800 numbers, for both business and customers. |
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| A Step By Step Model For Speaking Up To An Abusive Manager by Maureen Collins |
| Many people put up with disrespectful and abusive behaviour from their managers because they do not know how to speak up without making things worse. At the same time, many managers are unaware that their people find their behaviour disrespectful and abusive because no-one has ever been brave enough to give them feedback. Here is a step by step guide on how to do it. |
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| Develop Better Working Relationships by Speaking Up When People Stress You by Maureen Collins |
| Speaking up when people irritate or offend you keeps your stress level down and working conditions peaceful. Here is how you can do it without damaging working relationships. |
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| The Four Most Common Mistakes We Make in Difficult Conversations by Maureen Collins |
| Some of the problems we face in difficult conversations are caused, not by the subject matter, but by the way we behave in these conversations. Improve your communication skills by avoiding four of the most common mistakes. |
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| Make Difficult Conversations Less Difficult By Stepping Off the Moral High Ground by Maureen Collins |
| When you go into a conversation assuming that you have all the information, that you are in the right and that you also have the answer to the problem, it is unlikely that you will obtain any commitment to your proposed solution. You need to step off the moral high ground and think through how you might be part of the problem. |
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| 3 Reasons Why Gmail Voice and Video Chat Should Scare You by Brad Semp |
| The recent announcement by Google of the addition of voice and video chat to its Gmail interface should be a concern to most users. Although most will consider the additions as necessary features, such additional functionality serves only to increase the existing stranglehold that the Email Monster has on daily productivity of almost every modern day computer user. |
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| Improve Your Communication Skills:Use Facts To Make Difficult Conversations Safe by Maureen Collins |
| It can be difficult to separate facts from opinions and feelings when a conversation is emotionally charged. Putting the facts on the table at the start of a conversation provides a safe and non-accusing point from which the conversation can proceed. This article shows how a manager uses facts to hold an employee accountable for his behaviour. |
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| The Importance of Active Listening to Develop School Strategic Plans by Robyn Collins |
| Good communication means good listening. If schools wish to consult with stakeholders in the course of their strategic planning, or for any other reason, then school personnel must know how to listen. |
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| Handle Really Difficult Conversations: How to Talk Safely About Attitudes And Relationships by Maureen Collins |
| Conversations about performance can be difficult, but when you need to speak up about attitudes or relationships you need to plan very carefully before you say anything. You may find that the problem has been caused by your own behaviour. |
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| Three Ways to Make Communication Safe So People Will Talk To You by Maureen Collins |
| When you think you have the facts, that you know who is to blame and you know why, you make it very difficult for others to speak up. As a result, you may never get to the bottom of problems. Here are three ways to make conversations safe so you find out what is going on. |
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| 10 Things You Can Do To Boost Attendance at Your Next Conference by David Poulos |
| Everybody likes something for nothing, but most business people have become spoiled by attending meetings and conferences on the company's dime. Below are 10 approaches that have found success, under a variety of economic conditions, at putting attendees in their place - at your meeting. |
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| 3 Keys For Planning A Successful Negotiation by Alan Vengel |
| Tips for the three stages of negotiation - the Opening, the Middle and the Close. Aiming high to get more from the negotiation process. |
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| 7 Tips for Getting What You Want in a Negotiation by Alan Vengel |
| Tips for asking for what you want or "stating your position" in a negotiation. Positions set the frame for the entire negotiation. Seven tips on stating what you want and getting it in the negotiation process. |
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| Where Does An 0845 Call Go To by Shaun Parker |
| A look at the telephone services available to companies that can assist them in making their business more efficient and enabling them to offer a better customer service. |
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| Why You May Want To Swap Your Mobile Phone For A Two Way Radio by Dominic Donaldson |
| A look at why some companies should consider swapping their company mobile phones to two way radios for higher efficiency and cheaper overheads. |
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| Why CEE Is An Excellent Option For Training Up Staff by Dominic Donaldson |
| A look at the benefits for employers of sending employees on training programmes and how centre for executive education (CEE) is a great example of the benefits further education can bring to an organisation. |
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| Secrets of Persuasive Presentations by Sharon Alexander |
| Learn how to deliver persuasive presentations in your job. |
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| Secrets of Great Public Speakers by Sharon Alexander |
| How great public speakers prepare for and deliver brilliant speeches |
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| Reduce Communication Time By Using Online Meeting Rooms For Mentoring Of Agricultural Clients by Leanne Isaacson |
| Many Agricultural business owners discover that by learning and utilizing newer forms of technology that their communication speed and costs are reduced allowing for their business overall to run more smoothly. This cast study outlines how an agricultural consulting firm is mentoring its farming clients using an online meeting room. |
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| The Humble Ink Cartridge And It's Huge Role In Life by Shaun Parker |
| A look at how the humble ink cartridge has helped move industry on with it's transportation of ideas between people and how there is no substitute for a printed book. |
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| Perfect Presentation Skills - Nature or Nurture? by Dominic Donaldson |
| The art of perfect presenting; is it a natural gift or a skill which anyone can acquire through training? |
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| How Autodialers Can Help You by Ron Subs |
| A quick look into VoIP's and their advantages |
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| How Fire Wardens Use Their Fire Safety Training by Dominic Donaldson |
| A look at the importance of fire safety training for employees nominated as fire safety wardens in the work place. |
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